Privacy policy

SPRUCE STREAM SHOP LLC ("we", "us" or "our") operates this website and online store. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our site, place an order or contact us.

Information we collect

We collect information you provide directly, such as your name, email address, shipping and billing address, phone number and order details. When you place an order, our payment processor collects the payment information needed to complete the transaction. We do not store full payment card numbers on our servers.

How we use your information

We use your information to process and fulfil orders, provide customer service, send order updates, improve our website and products, prevent fraud and comply with legal obligations. With your consent, we may also send marketing emails; you can unsubscribe at any time using the link in those emails.

Sharing your information

We share information with service providers that help us operate our store, including our ecommerce platform, payment processors, shipping carriers and email service providers. These providers may access personal information only to perform services on our behalf. We may also disclose information where required by law or to protect our rights.

Cookies

We use cookies and similar technologies to keep your cart working, remember your preferences, measure site performance and support marketing. You can control cookies through your browser settings; disabling them may affect some site features.

Your rights

Depending on where you live, you may have the right to access, correct, delete or receive a copy of your personal information, or to object to certain processing. To exercise these rights, contact us at service@streamcloset.shop. We will respond in accordance with applicable law.

Data retention

We keep personal information for as long as needed to provide our services, meet legal and accounting requirements, resolve disputes and enforce our agreements.

Children

Our website is not intended for children and we do not knowingly collect personal information from children.

Contact

For privacy questions or requests, contact SPRUCE STREAM SHOP LLC at service@streamcloset.shop, +1 9728751268, or 905 The Curtilage, Lexington, Kentucky 40502, United States.